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Technical Support

How To's and FAQ's

How do I sign into Google Classroom from my Chromebook?

How do I sign into Google Classroom from my home computer?

Google Classroom for Parents/Guardians How To Video

I am having problems with the Chromebook, Verizon Hot Spot, or have other technical questions:

  • Contact our Technology Helpdesk at 509-527-3010 or send an email to helpdesk@wwps.org.
  • Helpdesk Hours: 7:00 a.m. - 7:00 p.m. Monday through Friday

Verizon Hot Spot Instructions

To support off-campus learning for grade 6-12 students, WWPS is loaning Mobile Hot Spots to district families without internet access at home.

The Hot Spot provides internet access using cell phone towers, just like a cell phone does. Hot spots do not supplement or strengthen existing home network performance.

There is no limit on traffic for hotspots.

Turning a Hot Spot On or Off

When you first plug in the Hot Spot it is in battery charging mode.

To turn the Hot Spot on, press and hold the small power button on the front until you see the word "Welcome" appear on the screen on top.

To turn it off, press and hold the power button until you see "Goodbye" on the screen.

Connecting to the Network

The Hot Spot box will have a sticker with its network name (SSID) and password.

1. On a Chromebook, click the pie wedge shaped WiFi icon in the lower right corner of the screen.
2. Click the little arrow next to the current network, or on the WiFi icon (depending on the model) to open the network connections menu.
3. Select the hot spot's SSID from the listed available networks.
4. Enter the password if prompted.

Free Community Wireless Access

i-Ready System Requirements (If accessed)

Charter Communications Free Broadband Offer for Families

Beginning March 16, Charter will offer free Spectrum broadband and Wi-Fi access for households with students in elementary school, secondary school and college. However, only people who do not already have a Spectrum broadband subscription are eligible for the offer. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. More info.

Responsible Use Guidelines

WWPS wants to support the best use of technology to support teaching and learning. We value the partnership of parents and caregivers when learning occurs outside of the school building. As an important reminder, all students and adults using WWPS technology platforms must adhere to the expectations set forth in the WWPS Responsible Use Procedure.


WALLA WALLA PUBLIC SCHOOLS • 364 South Park St. • Walla Walla, WA 99362 • Phone: 509-527-3000 • Fax: 509.529.7713

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