SMS Messaging
SMS Messaging for Instructional Communication
Walla Walla Public Schools uses SMS (text messaging) as an optional communication method to support instruction, particularly for students enrolled in virtual or hybrid courses who prefer text messaging over email. SMS messages may be used by authorized staff to share course-related information such as reminders, scheduling updates, and instructional support. Participation in SMS messaging is voluntary, and consent may be withdrawn at any time.
By opting in to receive SMS messages from Walla Walla Public Schools, you acknowledge and agree to our SMS messaging practices as outlined in our SMS Terms and Conditions and SMS Privacy Policy. Message frequency may vary based on instructional needs. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message.
SMS Terms and Conditions
SMS Consent and Use
By providing your mobile phone number and opting in, you consent to receive SMS or MMS messages from Walla Walla Public Schools. Messages may include instructional communication, course-related updates, scheduling information, and other school-related messages.
Consent to receive SMS messages is voluntary and is not required as a condition of enrollment or participation in district programs.
Providing Accurate Contact Information
You confirm that the mobile number you provide belongs to you or that you are authorized to receive messages at that number. You agree to notify the District if your phone number changes by contacting the staff member(s) using it for communication.
Automated and Non-Automated Messages
By opting in, you consent to receive both automated and non-automated SMS messages from the District related to your educational relationship with Walla Walla Public Schools. Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You may opt out of SMS messaging at any time by replying:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
You may also opt out by emailing helpdesk@wwps.org. After opting out, you may receive a final confirmation message.
Help and Support
For assistance, reply HELP to any SMS message or contact helpdesk@wwps.org.
Carrier Participation
SMS services are supported by most major U.S. carriers. Delivery is subject to carrier availability. Carriers are not responsible for delayed or undelivered messages.
Data Collection
In connection with SMS messaging, the District may collect your mobile number, message content, timestamps, and carrier information for communication and service delivery purposes.
Service Changes
Walla Walla Public Schools reserves the right to modify or discontinue SMS messaging services at any time.
Participation Requirements
By participating, you confirm that you:
- Are at least 18 years old, or have parent/guardian involvement as appropriate
- Possess a device capable of receiving SMS messages
- Are a subscriber of a participating wireless carrier
Contact Information
For questions regarding these SMS Terms and Conditions, contact:
Walla Walla Public Schools
Email: helpdesk@wwps.org
Phone: (509) 526-6745
SMS Privacy Policy
Introduction
Walla Walla Public Schools (“the District,” “we,” “us,” or “our”) values the privacy of our students, families, and staff. This SMS Privacy Policy explains how we collect, use, and protect personal information when individuals opt in to receive SMS (text) messages from the District. Our SMS messaging practices are designed to comply with applicable laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.
Overview
The District may use SMS messaging as an optional communication method to support instructional and operational needs, including communication between authorized staff and students participating in virtual or hybrid learning environments. Participation in SMS messaging is voluntary.
Information We Collect
When you opt in to receive SMS messages from Walla Walla Public Schools, we may collect the following information:
- Mobile Phone Number – Required to deliver SMS messages
- Name – Optional, used to personalize communication
- Consent Records – Documentation of your opt-in and opt-out preferences
How We Use Your Information
The information collected through our SMS services may be used to:
- Send instructional, scheduling, or school-related messages via SMS
- Respond to inquiries or requests for assistance
- Support communication between authorized staff and students in approved instructional contexts
- Monitor and improve our SMS communication services
Sharing of Information
Walla Walla Public Schools does not sell or share personal information collected through SMS messaging for marketing or commercial purposes. Information may be shared only with:
- Service Providers – Vendors that support our telecommunications or messaging systems
- Legal or Regulatory Authorities – When required by law or legal process
- District Operations – As necessary to support educational services and communications
Your Choices and Opt-Out
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any SMS message
- Contacting the District at helpdesk@wwps.org
Once you opt out, you will no longer receive SMS messages unless you provide renewed consent.
Data Security
The District implements reasonable administrative and technical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.
Children’s Privacy
SMS messaging services are not intended for children under the age of 13 without appropriate parent or guardian involvement, consistent with federal and state student privacy laws. The District does not knowingly collect SMS information from children under 13 without appropriate authorization.
Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on the District’s website.
Contact Information
For questions regarding these SMS Terms and Conditions, contact:
Walla Walla Public Schools
Email: helpdesk@wwps.org
Phone: (509) 526-6745
Related Links
Student SMS Opt-in Request Form